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Warwickshire residents seeking debt advice on the internet are warned that they may receive unexpected phone calls from bogus debt advisers.

The callers, who appear to be operating from foreign based call centres, falsely claim they are calling on behalf of the Government and the Citizen’s Advice Bureau.  This is not true!  The callers claim to be able to reduce debts without affecting the debtor’s credit rating, but would charge a fee for doing so.

The callers won’t provide details of who they are but can be persistent, phoning individuals several time.

The Citizen’s Advice Bureau don’t call with debt advice.

If you are searching for debt advice online, be careful who you provide your personal details to.  Unscrupulous businesses may sell on your details.

There are a number of national charities and organisations that offer free debt advice, including Stepchange, National Debtline and Citizens Advice.

For help in avoiding becoming a victim of a scam see below:

  • Make a scam/rogue trader complaint to Trading Standards via the Citizen’s Advice Consumer Service website or call them on 034 5404 0506.
  • To keep up to date on scamming issues keep an eye on the Warwickshire Trading Standards Website, Facebook page and Twitter feed.
  • Sign up to scam alerts from Warwickshire County Council here.
  • Avoid rogue traders.  Use the Warwickshire Trading Standards No Rogue Traders Here approved trader scheme.